How To Contact Metal Marshmallow?
The best way to contact Metal Marshmallow is via email:
sales@metalmarshmallow.com
or on Etsy via the "Contact Shop Owner" button here:
https://www.etsy.com/shop/metalmarshmallowllc/
How the Vegan Sausage is Made
My name is Mike, I'm the owner of Metal Marshmallow LLC. The company is mostly just me, and I am the one that responds to messages.
How long before I get a response?
I normally respond in 24-48 hours. If I haven't responded in a couple of days, it is because I haven't gotten your message.
What if I think you didn't get my message?
Recently, it has come to my attention that legitimate messages to are either going to spam or not arriving at all, even into the spam folder. If you haven't heard from me in more than a couple of days, this has probably happened to you. In that case, you can just email me directly:
mkrzyzaniak@protonmail.com
In fact you can just start with that one if you want, I usually respond via this email anyway. I'm not grumpy about getting multiple messages from the same person, so if you aren't sure, just email me again.
Can I contact you on Social Media?
I'm not active on Instagram, I will not see your message there. I usually respond to comments on new Youtube videos for a couple of days after they go live. However, that isn't a great way to get customer support, since it is often difficult for me to link you up to your order based on your Youtube user name.
